Getting started
Do my customers need to download an app or sign up?
No. They scan your QR code or open your store link in their phone’s browser. They can browse straight away, and ordering (coming next) asks only for what you choose, such as a name.
I run two shops. Can I manage both from one account?
Yes. Each store has its own catalogue, link, QR codes and settings, and you switch between them from the top of the dashboard. Data from one store never shows up in another.
Can I take online payments?
Not yet. Orders are marked as pay at the counter, cash or on delivery. We will add online payments only once refunds and reconciliation are properly designed, so your money is never in limbo.
What if something is out of stock?
Turn the item off with one tap, or track stock and let it show as sold out automatically. It stays in your catalogue so you can switch it back on tomorrow.
Do I have to collect customer details?
No. Saving customers is optional and stays inside your store. We never turn your customers into our marketing list.
What happens if I reprint my menu?
You don’t need to. Your QR code points to your store, so price and item changes show up immediately without printing a new code.
Your catalogue
What’s the difference between “not available” and “sold out”?
Not available means you switched the item off. Sold out happens automatically when you track stock and it reaches zero. Both stay in your catalogue.
Can I hide an item without deleting it?
Yes. Set it to hidden and customers won’t see it, but it stays in your dashboard.
How big can photos be?
Up to 5 MB each, in JPG, PNG or WebP. Up to five photos per item.
What does “prices include tax” mean?
It tells customers whether the prices they see already include GST. Set it once in store settings.
Your account
I didn’t get the verification code
Check your spam folder, then use “Send a new code”. Codes expire after 10 minutes, and only the newest code works.
How do I sign out of other devices?
Go to Account in your dashboard and choose “Sign out everywhere”. Changing your password also signs out other devices.
How do I delete a store?
Archive it first from store settings, then delete it permanently. We ask for your password before deleting.